BOOKING POLICY

To secure a reservation and schedule your surf session, 50% of the amount must be paid at the time of booking.

We accept payments through online transfers and cash payments (in person).

When booking Rentals, a form of ID will be requested and kept until your return

Minimalist surfboard illustration with yellow outline and dark green interior

Simple brown oval shape on a light background

Abstract drawing of a fish in green and brown colors.

CANCELLATION & refund POLICY

Cancellations made more than 24 hours before the scheduled lesson time are eligible for a full refund.

If they’re made within 24 hours of the lesson or if the customer doesn’t show up, they’re not eligible for a refund.

In instances where unforeseen circumstances (bad weather, bad surfing circumstances…) necessitate canceling a lesson on our side, we will notify you and reschedule as soon as possible.

CANCELLATION PROCEDURE: For cancellations, please contact our team by phone/WhatsApp (+351 937 250 374) or email (hello@trustersurf).

This policy helps us manage lesson availability fairly for both our guests and our team, while ensuring that available spots can be offered to other surfers whenever possible.